Troubleshooting guide

Select the troubleshooting guide that matches your issue. Follow the steps carefully to resolve your internet problem quickly and easily. If your issue is not listed, you may directly chat with our customer service for assistance.

How to Change Your Wi-Fi Name or Password | ZTE Router Version 1

How to Change Your Wi-Fi Name or Password | ZTE Router Version 1

Learn how to change your wifi name or password online.

How to Change Your Wi-Fi Name or Password | ZTE Router Version 2

How to Change Your Wi-Fi Name or Password | ZTE Router Version 2

Learn how to change your wifi name or password online.

How to Change Your Wi-Fi Name or Password | Huawei Router 5v5

How to Change Your Wi-Fi Name or Password | Huawei Router 5v5

Learn how to change your wifi name or password online.

How to Change Your Wi-Fi Name or Password | Skyworth Modem

How to Change Your Wi-Fi Name or Password | Skyworth Modem

Learn how to change your Skyworth Wi-Fi name or password.

How to Change Your Wi-Fi Settings | XPON Modem

How to Change Your Wi-Fi Settings | XPON Modem

Learn how to change your Wi-Fi password or name on XPON.

How to Check Your Internet Speed (Speedtest.net)

How to Check Your Internet Speed (Speedtest.net)

Learn how to test your internet speed online.

How to Activate Cignal Play Account

How to Activate Cignal Play Account

Learn how to activate your Cignal Play account manually.